Case Study BugRaptors

About Client

The client is a leading software service provider in UK who provides powerful web-based POS Systems (Point of Sale Systems). In addition to their web-based policy, they have launched native and web-based mobile applications. As per the client requirements, proper performance and security testing procedures were adopted for ensuring adequate standards as per the market regulations.

Product Overview

The basic idea of the product is to provide the best in class online shopping experience along with security of online payments through a deployed payment gateway .

The developed product covered the following functionalities:

User Authentication – Unique Login For Each User
Add Product To Cart And Check Out (Via Citrus)
Send Gifts To Your Family And Friends
Hassle-Free Ordering

Eliminating Waiting Time In Queues
Flexible Payment Options
Secured Payment
Linking With Users On Facebook

Product Challenges

The Major Issue That The Testing Team Witnessed While Performing Diverse Testing Procedures Was The Availability Of More Than 18K Mobile Devices.
These Devices Differ In Screen Size, Performance Levels, Shapes And Sizes, And Hardware Capabilities.
Device Fragmentation Was A Big Challenge During This Application Testing.

The Different Standard For Mobile Data Connection (Edge, 3G, 4G) As Well As For Wi-Fi Caused Several Glitches.
Sometimes There Might Be No Connection Or Network Available At All Or The Device Is In Flight Mode.
Different Mobile Data Connection Coverage Was Also A Major Challenge For Us To Make The Application Compatible.

Continuous Changes In The App Based On Reviews & Feedbacks To Deliver Rich User Experience.
These Are Big Challenges In Mobile Application Development For Both Developers & Testers.
Our Client Was So Frequent About The Change In Application After Getting Reviews And Suggestion By Users.

Application Delivery Was Pushing Traditional Delivery Approaches To The Breaking Point.
The Team Was Being Asked To Produce Value In Weeks Instead Of Months.
Agile Methodologies Need Fast Iterations But Testing Delays Were Becoming A Bottleneck.